Get in Touch with CerviSleep™

We’re here to help! Whether you have a question about our CerviSleep™ Products, need assistance with an order, or just want to learn more about improving your sleep, our team is ready to assist you.

Smiling woman feeling refreshed after a pain-free sleep with CerviSleep™ pillow.

★★★★★ Excellent Support Rating 4.8

Send Us a Message

Fill out the form below, and our team will get back to you as soon as possible.

How To Reach Us

Email: support@cervisleep.com

Phone: (302) 2447169

Support Hours: Monday – Friday: 9 AM – 6 PM (EST)

Live Chat Support: Available 24/7

Address: 8 The Green STE B, Dover, DE 19901 United States

Looking For Quick answers?

Frequently Asked Questions

How can I contact customer support?

You can reach our customer support team via email at support@cervisleep.com or through our live chat, available 24/7. We aim to respond to all inquiries within 24 hours.

What are your customer service hours?

Our customer service team is available 24/7 via email and live chat. We strive to respond as quickly as possible, even on weekends and holidays.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our Order Tracking Page.

How long does it take to receive a response from customer support?

We do our best to reply to all inquiries within 24 hours. During peak times, responses may take slightly longer, but we’ll ensure you receive a reply as soon as possible.

Can I change or cancel my order after placing it?

We process orders quickly, so if you need to make changes or cancel an order, please contact us immediately. Once an order is shipped, we cannot make modifications or cancellations.

Do you offer refunds or exchanges?

Yes! We offer a hassle-free return and refund policy. If you are unsatisfied with your order, please check our Returns & Refunds Policy for detailed instructions.

Where are you located?

We operate as an online-only store, with warehouses in multiple locations to ensure fast and efficient shipping. For business inquiries, feel free to contact us via email.